Cookie Policy

What is a Cookie?

A cookie is a small text file stored on a user’s computer which is in use whilst they are browsing a website. We use cookies on our site to track usage statistics, and to keep track of what you have in your basket.

To be able to order products from this website you need have cookies enabled. If you do not have cookies enabled you will still be able to view the website for browsing and research. However, you will not be able to add products to your basket and buy them.

Our cookies do not store personal information such as credit card details. Please note, that cookies cannot harm your computer, they are purely informational.

Our Cookies

Our website uses cookies to allow basic function, such as adding items to the basket, logging into an account, or other persistent information.

This cookie is created when you first visit our website, and is created to provide basic site function, such as usage of the shopping basket, discount codes, and account logins. Once the session is finished, this cookie is removed from the computer. You can disable this cookie through your browser settings, however doing so will prevent this site from working correctly on your device.

These cookies may remain on your computer from thirty minutes to 2 years. This is so that if you revisit our site, you are not tracked as a new visitor but as a returning visitor. You may clear these cookies at any point by clearing your browser’s browsing data, or opt out of Google Analytics entirely using the Google Analytics Opt-out Browser Add-on.

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details please consult the help menu in your internet browser. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings. It is also recommended that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

Third Party Cookies

We may sometimes embed widgets on a webpage such as media players or promotional links, for instance YouTube videos and Skype buttons. If you go on to a web page that contains embedded content, you may be sent cookies from those websites.

You may also see tools to ‘share’ to your friends through social networks – such as Facebook and Twitter. You may be sent cookies from these websites as well.

Since we do not control these cookies, we suggest you check these third party websites for information on their cookies and how to manage them.

Confidentiality/Privacy Policy

Confidentiality is all about keeping information safe and often refers to personal

Information and data that cannot be shared without consent. It is something we take very seriously as we have a legal responsibility to ensure information is handled in the right way.

Knowing that confidentiality practices are in place allows the person giving sensitive

and personal information, to feel secure and that they can trust that their privacy is being protected.

Any information given will be kept securely and accessed only by those who require that information

We have a Data Protection Policy (a statement of what we aim to do with sensitive and personal information)

General Information

Without prejudice to general obligations implied by law, any individual must not

Disclose or make use of or exploit any information acquired during their placement

 

 HOME WORKER STATEMENT

 

For the purpose of this policy ‘home worker’ will refer to a resident of a residential property running a floristry business from their home.

A Bloom of One’s Own Floristry is run from a residential home, it is mostly a web-based business and no customers will be collecting from this home.  All bouquets relating to the business, for weddings, sympathy flowers or any other type of floristry arrangement will be taken to the home or business relating to the order being fulfilled.

The business does not use machinery so will not create noise, the business will not use flammable ingredients or toxic chemicals.

The property is still primarily used as a residence with one person creating floral arrangements.  The working hours of the business will not be anti-social.  The florist business will not negatively impact the condition of the home, compromise the fire safety rules imposed or affect the health and safety of the occupants. 

All insurances are in place and permissions given.  No advertising on the building will be done.  The owner of the business has all necessary policies in place and will adhere to them.

 COMPUTER/SOCIAL MEDIA POLICY

INTRODUCTION

A Bloom of One’s Own Florist requires that any staff and regular users of its PC’s, laptops, tablets, mobile devices and networks (hereafter referred to as ‘computers’) agree to abide by the terms of this policy.  We require that users of its IT technology abide by standards of appropriate behaviour when accessing the internet, sending emails, using social media and accessing networks. 

 

EXTENT OF POLICY

This policy document relates to the use of IT resources.  All people will be expected to operate within the spirit of this policy.

 

MISUSE OF IT RESOURCES

IT Resources may not be used for any illegal or unethical purpose or for a purpose inconsistent with the ethos and values of this florist, or which might open the florist to damage to its reputation or financial loss.  Such activities include but may not necessarily be limited to, the following:

·       Viewing, retrieving or downloading pornographic material or any other offensive or objectionable material or knowingly visit sites that contain such material.

·       Sending or posting messages that are abusive, sexist, racist, defamatory, threatening or harassing.

·       Use for any unlawful purpose, disclosure of confidential information defamatory comments, obscenity or harassment.

·       Disclosing confidential information, defined by the General Data Protection Regulations (GDPR)

·       Enter into any contractual commitments by email or over the internet without prior approval of the church or trustees.

·       Circumventing any limitation (technical or otherwise) to gain access to or use of any media or service in such a way as to contravene licensing agreements or infringe on another party’s trademark or copyright.

 

DUTY OF CARE

Users are required to exercise care in the use of IT resources particularly in relation to incorrect statements of fact made negligently or incorrectly or deliberately which may result in liability on the part of the florist to pay damages.  Accordingly, users should use all reasonable skill and care in their composition and where expressions of opinion are set out.

User should not download any file if they have any doubt as to its source.  Users should take care if receiving an attachment from a person they do not know, or if it is of an unusual nature.  Discretion should be used when signing up for electronic newsletters or online services that generate automatic responses.  Transparency in all dealings should be employed

 

 

DATA PROTECTION POLICY

AND PRIVACY POLICY

  

 

Adopted 2024

A Bloom of One’s Own Florist is committed to protecting all information that we handle about people we support and work with, and to respecting people’s rights around how their information is handled. This policy explains our responsibilities and how we will meet them.

What this policy is for

Policy statement

.           A Bloom of One’s Own Florist is committed to protecting personal data and respecting the rights of our data subjects; the people whose personal data we collect and use. We value the personal information entrusted to us and we respect that trust, by complying with all relevant laws, and adopting good practice.

We process personal data to help us:

a)          maintain our accounts and records;

b)          promote our services;

c)          respond effectively to enquirers and handle any complaints

This policy sets out the legal rules that apply whenever we obtain, store or use personal data.

Why this policy is important

We are committed to protecting personal data from being misused.

This policy sets out the measures we are committed to taking as an organisation and, how we will be compliant with the rules

In particular, we will make sure that all personal data is:

processed lawfully, fairly and in a transparent manner;

processed for specified, explicit and legitimate purposes

adequate, relevant and limited to what is necessary for the purposes for which it is being processed;

accurate and, where necessary, up to date;

not kept longer than necessary for the purposes for which it is being processed;

processed in a secure manner, by using appropriate technical and organisational means;

processed in keeping with the rights of data subjects regarding their personal data.

All staff are informed about their legal obligations under data protection law,

 

Our data protection responsibilities

What personal information do we process?

In the course of our work, we may collect and process information (personal data) about many different people (data subjects). This includes data we receive straight from the person it is about.

We process personal data in both electronic and paper form and all this data is protected under data protection law. Sensitive data such as bank details is also protected.

How can we legally use personal data?

Processing of personal data is only lawful if at least one of these legal conditions, as listed in Article 6 of the GDPR, is met:

the processing is necessary for a contract with the data subject;

What must we tell individuals before we use their data?

If personal data is collected directly from the individual, we will inform them the reasons for processing this data, for example delivery of flowers.

This information is commonly referred to as a ‘Privacy Notice’.

 Privacy notice means the information given to data subjects which explains how we process their data and for what purposes.

 

This information will be given at the time when the personal data is collected.

Processing for specified purposes

We will only process personal data for the specific purposes explained in our privacy notices.

Data will be adequate, relevant and not excessive

We will only collect and use personal data that is needed for the specific purpose.

Accurate data

We will make sure that personal data held is accurate. The accuracy of personal data will be checked at the point of collection.

Keeping data and destroying it

We will not keep personal data longer than is necessary for the purposes that it was collected for.

 

 

Health and Safety at Work, Etc. Act 1974

Health and Safety Policy

Our general statement of policy is to:

  • provide adequate control of the health and safety risks arising from our work and from the use of all premises in which we operate in order to protect our employees.

  • communicate on matters affecting their health and safety as necessary.

  • expect the fullest co-operation regarding health and safety matters;

  • maintain safe and healthy work conditions;

  • provide and maintain safe premises as far as is reasonably practicable.

  • ensure safe handling and use of substances;

  • provide information, instruction, and supervision

  • ensure all personnel are competent to do their roles, and to provide them with adequate training;

  • as far as is reasonably practicable, prevent accidents and cases of work-related ill health;

  • as far as is reasonably practicable, protect the environment;

 

 HEALTH AND SAFETY RESPONSIBILITIES

 The Health and Safety at Work, etc. Act 1974, and other legislation generally only covers the workplace.

 

            It is left to the common sense of the individuals to identify circumstances where they consider health surveillance is required.

 

All personnel have a duty to:

 

a)         Take reasonable care of their own health and safety and of others who may be affected by their own activities;

b)         Co-operate with other personnel on health and safety matters;

c)         Not intentionally or recklessly interfere with, or misuse anything provided to safeguard their health and safety;

d)         Report all health and safety concerns.

HEALTH AND SAFETY RISKS ARISING FROM OUR WORK and other ACTIVITIES

The control of risks is necessary to secure compliance with the requirements of Health and Safety legislation.  Hazard identification will therefore be a priority. This will enable the risks to the health, safety and welfare of all personnel, and any other persons affected by our activities, to be reduced as far as is reasonably practicable.                     

Risk Assessment

All risk assessments shall be undertaken as necessary. These may fall under the following categories as and when required.

Stress; identification of hazards; safe use of electrical equipment; safe handling of any substances that could be hazardous to health.

 

Manual Handling

As this becomes a requirement, training will be provided.

Housekeeping and Maintenance

 

Good housekeeping and maintenance procedures enables hazards such as slips and trips to be reduced and other risks where failure could endanger all users of the building:  Good prevention includes, keeping the space tidy and clean.  Access routes are clear. Maintenance should be carried out regularly or as needed.

 

            Emergency Equipment

 

Health and Safety legislation specifically makes it illegal for any person to tamper with any item of emergency equipment unless authorised to do so (this includes the repositioning of fire extinguishers to prop-open doors).           

 

Food Safety

 

All personnel that regularly prepare or serve food shall undertake the necessary food hygiene training to enable them to conform to the relevant food Safety Regulations.

 

WORKPLACE COMFORT

The florist recognises the benefits of a fit and healthy workforce and therefore seeks to protect the health of al personnel.

Ventilation

·              All areas shall be sufficiently well ventilated;

 

Temperature

·                 During the hours that the premises are occupied, the temperature in the relevant areas shall be reasonable

 

Lighting

·                 All areas shall have suitable and sufficient lighting,

 

Workstations and Seating

·                 All personnel shall be responsible for assessing their workstations.

 

ACCIDENT REPORTING

·                 First aid boxes are available in designated locations.

 

·                 All accidents and work-related ill health should be reported.  If necessary reporting any accidents and diseases defined by the Reporting of Injury, Diseases and Dangerous Occurrences Regulations (RIDDOR) to the Health and Safety Executive (HSE), using forms F2508, F2508A by fax, e-mail or by telephone.  These forms must be submitted within the time limits stipulated in RIDDOR.

·                 All cases of ill health must be supported by expert medical advice.